Ratings, Reviews, Pictures, Features | J.D. Power

2010 Chevrolet Impala Sedan - Ratings

Ratings

Scoring Legend

5.0
Among the best
4.0
Better than most
3.0
About average
2.0
The rest

2010 Initial Quality Study

Quality Ratings by Category

Overall Quality ?
3.0
Overall Quality - Mechanical ?
5.0
Powertrain Quality - Mechanical ?
4.0
Body & Interior Quality - Mechanical ?
4.0
Features & Accessories Quality - Mechanical ?
5.0
Overall Quality - Design ?
2.0
Powertrain Quality - Design ?
3.0
Body & Interior Quality - Design ?
2.0
Features & Accessories Quality - Design ?
3.0

Automotive Performance Execution and Layout (APEAL)

Performance and Design Ratings by Category

Overall Performance and Design ?
2.0
Performance ?
2.0
Comfort ?
2.0
Features and Instrument Panel ?
2.0
Style ?
2.0

Vehicle Dependability Study

Dependability Ratings by Category

Overall Dependability ?
4.0
Powertrain Dependability ?
3.0
Body and Interior Dependability ?
3.0
Feature and Accessory Dependability ?
5.0

Study Definitions

Predicted Reliability
Derived from historical trending for a vehicle and/or manufacturer in our Initial Quality and Vehicle Dependability Studies, Predicted Reliability is a forecast of how reliable a newer vehicle might be over time.
Initial Quality
Taken from the Initial Quality Study (IQS), which looks at owner-reported problems in the first 90 days of new-vehicle ownership, this score is based on problems that have caused a complete breakdown or malfunction, or where controls or features may work as designed, but are difficult to use or understand.
Performance and Design
Taken from the Automotive Performance, Execution and Layout (APEAL) study, this measure is based on owner satisfaction with vehicle Performance, Style, Features and Instrument Panel, and Comfort.
Overall Dependability
Taken from the Vehicle Dependability Study (VDS), which looks at owner-reported problems in the first 3 years of new-vehicle ownership, this score is based on problems that have caused a complete breakdown or malfunction of any component, feature, or item (i.e., components that stop working or trim pieces that break or come loose).

Next Steps

Related Articles

more...