Auto Insurance Ratings

2011 National Auto Insurance Study

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Ratings FactorsCompanies
Displaying Companies:
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Policy Offerings
Pricing
Billing and Payment
Contacting the Insurer
Overall Satisfaction
Award Recipient Amica Mutual
5
5
5
5
5
21st Century Alfa Insurance Allstate American Family Ameriprise Auto-Owners Insurance Automobile Club Group (ACG) Automobile Club of Southern California (ACSC) COUNTRY California State Automobile Association (CSAA) Commerce Encompass Erie Insurance Esurance Farmers GEICO GMAC Grange Insurance Kemper Liberty Mutual Mercury MetLife Nationwide New Jersey Manufacturers Insurance Co. Progressive Safeco Shelter State Auto State Farm The Hanover The Hartford Travelers USAA
2 3 3 3 3 4 3 3 3 3 2 2 4 3 2 4 2 3 2 3 2 3 3 5 3 2 4 3 3 2 3 2 5
3 3 2 3 5 4 3 4 3 3 2 2 5 3 2 4 3 2 3 3 3 3 2 5 3 3 4 3 3 2 3 3 5
2 3 3 3 4 3 2 3 3 3 2 2 4 2 2 3 2 2 3 3 2 3 3 5 3 3 3 3 3 2 3 2 5
2 3 3 3 3 4 2 2 3 2 2 3 5 2 3 3 2 3 3 3 2 2 3 4 3 3 4 4 4 3 3 3 5
2 3 3 3 4 4 2 3 3 3 2 2 4 2 2 3 2 3 3 3 2 2 2 5 3 3 4 3 4 2 3 2 5

*Please note that jdpower.com Ratings may not include all information used to determine J.D. Power and Associates awards. Learn more about how J.D. Power Circle Ratings are calculated.

Scoring Legend

  • 5 Among the best
  • 4 Better than most
  • 3 About average
  • 2 The rest
About Powercircle Ratings