2012 U.S. Vehicle Dependability Study
This study measures problems experienced during the past 12 months by original owners of three-year-old (2009 model year) vehicles, includes 202 different problem symptoms across all areas of the vehicle. Overall dependability is determined by the level of problems experienced per 100 vehicles (PP100), with a lower score reflecting higher quality. The Vehicle Dependability Study is used extensively by vehicle manufacturers worldwide to help design and build better vehicles, which typically translates to higher resale values and higher customer loyalty.
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VehicleDependabilityRatings
Vehicle Dependability Ratings
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| Ratings Factors | Companies |
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| Powertrain Dependability |
| Body and Interior Dependability |
| Feature and Accessory Dependability |
| Overall Dependability |
| Acura | Audi | BMW | Buick | Cadillac | Chevrolet | Chrysler | Dodge | Ford | GMC | Honda | Hyundai | Infiniti | Jaguar | Jeep | Kia | Lexus | Lincoln | MINI | Mazda | Mercedes-Benz | Mitsubishi | Nissan | Porsche | Ram | Scion | Subaru | Suzuki | Toyota | Volkswagen | Volvo | smart |
| 5 | 2 | 3 | 3 | 5 | 3 | 2 | 2 | 3 | 3 | 3 | 3 | 2 | 2 | 2 | 3 | 5 | 3 | 2 | 3 | 4 | 3 | 3 | 4 | 3 | 5 | 4 | 3 | 4 | 2 | 4 | 2 |
| 3 | 3 | 3 | 3 | 4 | 3 | 2 | 2 | 3 | 2 | 3 | 4 | 2 | 3 | 2 | 2 | 5 | 4 | 3 | 2 | 4 | 2 | 3 | 5 | 2 | 3 | 2 | 3 | 4 | 2 | 3 | 4 |
| 3 | 3 | 2 | 4 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 2 | 3 | 2 | 4 | 3 | 2 | 3 | 3 | 3 | 3 | 4 | 2 | 5 | 3 | 2 | 3 | 3 | 2 | 3 |
| 3 | 3 | 2 | 3 | 4 | 3 | 2 | 2 | 3 | 2 | 3 | 3 | 2 | 2 | 2 | 2 | 5 | 4 | 2 | 2 | 4 | 3 | 3 | 4 | 2 | 4 | 3 | 2 | 4 | 2 | 3 | 3 |
*Please note that jdpower.com Ratings may not include all information used to determine J.D. Power and Associates awards. Learn more about how J.D. Power Circle Ratings are calculated.
Scoring Legend
- 5 Among the best
- 4 Better than most
- 3 About average
- 2 The rest