Other Ratings

Auto Insurance Provider Ratings

The 2011 National Auto Insurance Study measures customer satisfaction with auto insurance companies across five factors. In order of importance, they are: interaction, policy offerings, billing & payment, price, and claims.
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Motor Cycle Helmet Ratings

The 2011 Motorcycle Helmet Satisfaction Study measures the overall satisfaction of motorcyclists with their new helmet in three key factors: ventilation, face shield, and design and styling.
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Navigation System Usage and Satisfaction Ratings

The 2011 Navigation System Usage & Sastisfaction Study reveals that of the 17,000 surveyed customers purchased or leased a new 2011 model-year vehicle with a factory-installed navigation system.
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Original Equipment Tire Ratings

The 2011 Original Equipment Tire Study measures tire owner satisfaction across four factors - tire wearability, appearance, traction/handling, and ride.
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Service Ratings


The 2012 Customer Service Index  Study measures owner satisfaction with the dealer service experience.
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New Cars