This notice governs the information that J.D. Power and Associates
("JDPA") collects from survey respondents when we receive your
information from one of our clients as part of an ongoing customer
experience tracking program.
WHAT PERSONALLY IDENTIFIABLE INFORMATION ("PII") DOES JDPA COLLECT ABOUT YOU?
Contact information provided by our client, including your name, title
and organization, address, telephone number, fax number, or e-mail
address. If you download a mobile app from JDPA, the app may collect the
type of mobile device you use, the device's unique ID and IP address,
your mobile operating system, the type of browsers you use, and
information about the location of your mobile device. - Your responses to questions that we ask you as part of our market research activities.
WHY DOES JDPA COLLECT PII?
- To conduct market research into your preferences and attitudes about your experience with our client.
HOW DOES JDPA SHARE YOUR PII?
- With our vendors to perform services on our behalf. - With our client, subject to your consent on the survey you complete. - Potentially in conjunction with a sale or similar transfer of a business. - When legally compelled or for other legal purposes.
IF YOU WANT TO LIMIT USE OR SHARING OF YOUR PII FOR MARKETING PURPOSES:
the primary purpose of this site is to collect consumer information for
the purposes of market research, if you do not want to share your PII,
you should not complete the survey.
Privacy Official J.D. Power and Associates 2625 Townsgate Road, Suite 100 Westlake Village, CA 91361
have established safeguards and use reasonable security measures to
protect your PII from unauthorized access and use. Since JDPA has a
global research team to serve its global customers, your PII may be
stored in a secure location in the U.S., U.K., Germany, Singapore,
Japan, China, India, Canada, Mexico, Brazil, or Thailand. Access is
limited to authorized persons.
To review and confirm the accuracy
of your PII, or to contact us with concerns or questions, please write
to us at the above e-mail or postal address.
MOBILE APP USAGE
you download a mobile app from JDPA, the mobile app obtains the
information you provide when you download the app. Such information may
include your name, e-mail address, user name, and password. In addition,
the app may collect certain information automatically, such as the type
of mobile device you use, the device's unique ID and IP address, your
mobile operating system, the type of browsers you use, and information
about the location of your mobile device. You can stop all collection of
information by the app by uninstalling it.
Please note that by using this site, you consent to the use of the cookies described below.
anonymous tracking technologies that do not collect
personally-identifiable information) when you visit our Web site. A
"cookie" is a small text file placed on your computer or device, which
helps our Web site function better. We may use the following types of
cookies on this Web site:
"Strictly necessary" cookies, which
have to be set to allow us to deliver the site to you and to provide
specific services that you request from us. The services offered by this
site that require cookies to function include: - account log-in - shopping basket/online store - billing - comments/blog features
or "Analytics" cookies, which help us to collect information about how
visitors use our site, and helps us with site analysis and improvements.
Performance or analytics cookies will remain on your computer after you
close your browser, but cannot be used to identify you personally.
cookies, which allow our site to remember your choices or preferences,
such as information on online forms or previous orders. These cookies
allow us to offer you a personalized experience while using the site.
They are not used to track your browsing activity on other Web sites.
You can change your Web browser's Internet preferences to disable or
delete cookies, although that may affect certain functions on this site.
To learn how to manage your cookies, please follow the instructions
from your specific browser, or follow the links below: