Customers with run-flat tires are less satisfied with their tires, and replace their tires more frequently in the first two years of ownership, than customers with non-run-flat tires.
The promise of good service post-sale is one key to successful vehicle sales. This has been common knowledge for generations, but it's borne out by hard numbers in the March 2015 PowerRater Consumer Pulse, a monthly analysis developed jointly by J.D. Power and DealerRater.
Last week, Honda recalled a total of 104,871 vehicles, including certain 2001 Accord, 2004 Civic, and 2008 Pilot models, to address faulty air bag inflators.
U.S. total new-vehicle sales rebounded in March 2015, following a slow February, and are expected to reach their highest levels for March in a decade, according to a monthly sales forecast from J.D. Power and LMC Automotive.
The percentage of dealer service visits related to automotive recalls is rising, but at the same time, customer satisfaction with those visits is improving, according to the just-published J.D. Power 2015 U.S. Customer Service Index (CSI) Study.SM
During the past week, Fiat Chrysler Automobiles, General Motors, Honda Motor, and Kia Motors recalled a total of more than 212,000 vehicles, with more than 208,000 of those wearing Kia Soul badges.
Ram has announced two new "buzz" models of the Ram 1500 pickup truck, each limited to a production run of 1,000.
During the past week, automakers recalled just under one million vehicles, citing various manufacturing flaws. The two largest recalls are of Nissan Altima vehicles from the 2013-2015 model years, and of Jeep Cherokee and Dodge Durango vehicles from the 2012-2013 model years.
Volkswagen has announced a new trim level for the 2015-model version of its fully electric e-Golf EV.
Although February auto sales were slightly lower than many had been expected--likely affected by severe winter weather nationwide--light-vehicle sales rose by 5.3% during the month, compared with February 2014.