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  • Consumers who say a vehicle's technological features is one of the factors in their purchase decision are more likely to be heavier consumers of media, according to the recently published J.D. Power 2015 U.S. Automotive Media and Marketing ReportSM--Summer.

  • Exciting visual imagery and lively, concise, informative text are driving customer satisfaction with auto manufacturer (OEM) websites, according to the J.D. Power 2015 Manufacturer Website Evaluation StudySM--Summer.

  • The latest safety-related technologies are among the drivers of customer satisfaction with new vehicles, according to the J.D. Power 2015 U.S. Automotive Performance, Execution and Layout (APEAL) Study.SM

  • Overall customer satisfaction with auto insurers is at an all-time high, according to the J.D. Power 2015 U.S. Auto Insurance Study.SM

  • Korean automotive brands have taken the lead in terms of new-vehicle quality in the United States, as they have shown a significant drop in the number of problems per 100 vehicles (PP100), according to the J.D. Power 2015 U.S. Initial Quality StudySM (IQS).

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