Automotive Studies

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  • Overall customer satisfaction with auto insurers is at an all-time high, according to the J.D. Power 2015 U.S. Auto Insurance Study.SM

  • Korean automotive brands have taken the lead in terms of new-vehicle quality in the United States, as they have shown a significant drop in the number of problems per 100 vehicles (PP100), according to the J.D. Power 2015 U.S. Initial Quality StudySM (IQS).

  • Although many customers are shopping for a new auto insurer in reaction to rising rates, few of them are actually switching insurers, according to the J.D. Power 2015 U.S. Insurance Shopping Study.SM

  • Collision avoidance appears to be the common theme among the most popular automotive technologies, according to a new J.D. Power study.

  • Vehicle shoppers who are highly satisfied with their shopping experience on an automotive third-party website are 10 times more likely to request information from a dealership than those who have a poor shopping experience at that website, according to the J.D. Power 2015 Third-Party Automotive Website Evaluation Study.SM

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