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Top 10 Most Improved Models in the 2013 Vehicle Dependability Study

3/2/2013
Each year, the J.D. Power and Associates Vehicle Dependability StudySM (VDS) measures problems reported by original owners of 3-year-old vehicles during the 12 months prior to the study. This year, the following 2010 models experience the greatest year-over-year improvement in problems per 100 vehicles (PP100). The vehicles are listed in order, beginning with the most improved model.

1) 2010 Chrysler Town & Country
In the 2013 Vehicle Dependability Study, Chrysler's minivan improves by 69 PP100 to 164 PP100. While this represents a significant year-over-year improvement, the Town & Country remains below the industry average 126 PP100 in the study (a lower PP100 score reflects higher vehicle quality). In advance of a substantial refresh for the 2011 model year, Chrysler made few changes to the Town & Country for the 2010 model year.

2013 Chrysler Town & Country Summary, Photos & Specs
2012 Chrysler Town & Country Quality Ratings
Chrysler Car & Truck Quality Ratings
2013 Chrysler Buyer's Guide


2) 2010 Mazda 5
The Mazda 5 minivan improves its dependability by 65 PP100 to 165 PP100 in the 2013 Vehicle Dependability Study. However, the Mazda 5 remains below the industry average of 126 PP100. The Mazda 5 gained standard traction control and stability control for the 2010 model year and underwent a complete redesign for the 2012 model year.

2013 Mazda 5 Summary, Photos & Specs
2012 Mazda 5 Quality Ratings
Mazda Car & Truck Quality Ratings
2013 Mazda Buyer's Guide


3) 2010 Ram 1500 LD
Only 1 year after a complete redesign, the 2010 Ram 1500 LD (light duty) full-size pickup truck improves its dependability by 63 PP100 to 109 PP100 in the 2013 Vehicle Dependability Study, bringing the model below the industry average of 126 PP100. For 2010, Ram increased the truck's towing capacity, provided new trailer-towing mirror options, offered a new integrated trailer-brake controller system, and added a deceleration fuel shut-off system designed to improve fuel economy.

2013 Ram 1500 Summary, Photos & Specs
2012 Ram 1500 Quality Ratings
Ram Truck Quality Ratings
2013 Ram Buyer's Guide


4a) 2010 BMW 1 Series
Although BMW made no significant changes to its entry-level model, the 1 Series, this model increases in dependability 57 PP100 to 148 PP100 in the 2013 Vehicle Dependability Study. While this represents a significant improvement, the 1 Series model's rating remains below the industry average of 126 PP100.

2013 BMW 1 Series Summary, Photos & Specs
2012 BMW 1 Series Quality Ratings
BMW Car & Truck Quality Ratings
2013 BMW Buyer's Guide


4b) 2010 Nissan Rogue
Although Nissan upgraded the 2010 Rogue by adding a sporty Krom model and offering additional amenities on the base models, most modifications were of a cosmetic nature. Nevertheless, the Rogue's dependability improves by 57 PP100 to 123 PP100 in the 2013 Vehicle Dependability Study, aligning the compact crossover SUV with the industry average.

2013 Nissan Rogue Summary, Photos & Specs
2012 Nissan Rogue Quality Ratings
Nissan Car & Truck Quality Ratings
2013 Nissan Trucks, Utilities & Vans Buyer's Guide


6) 2010 GMC Acadia
In the 2013 Vehicle Dependability Study, the 2010 GMC Acadia improves by 55 PP100 to 132 PP100, which is in line with the industry average. For the 2010 model year, GMC made several minor upgrades, including transmission modifications designed to make the vehicle more responsive.

2013 GMC Acadia Summary, Photos & Specs
2012 GMC Acadia Quality Ratings
GMC Truck Quality Ratings
2013 GMC Buyer's Guide


7) 2010 BMW X5
The BMW X5 improves by 49 PP100 to 148 PP100 in the 2013 Vehicle Dependability Study. Although this represents a significant increase in long-term quality, compared with last year, the midsize luxury SUV remains below the industry average of 126 PP100. Changes for 2010 included a revised iDrive infotainment system with an improved navigation display, optional 360-degree view camera system, and the debut of a performance-tuned X5 M model.

2013 BMW X5 Summary, Photos & Specs
2012 BMW X5 Quality Ratings
BMW Car & Truck Quality Ratings
2013 BMW Buyer's Guide


8) 2010 Mazda 3
Completely redesigned for the 2010 model year, the Mazda 3 improves by 48 PP100 to 118 PP100 in the 2013 Vehicle Dependability Study, putting the compact hatchback and sedan models above the industry average of 126 PP100.

2013 Mazda 3 Summary, Photos & Specs
2012 Mazda 3 Quality Ratings
Mazda Car & Truck Quality Ratings
2013 Mazda Buyer's Guide


9) 2010 Acura RDX
The Acura RDX improves by 46 PP100 to 105 PP100 in the 2013 Vehicle Dependability Study, putting the model well ahead of the 126 PP100 industry average. Acura made numerous changes to the 2010 RDX, revising the styling, adding a new front-wheel-drive model, and providing a USB port and Bluetooth audio streaming capability, among others.

2013 Acura RDX Summary, Photos & Specs
2012 Acura RDX Quality Ratings
Acura Car & Truck Quality Ratings
2013 Acura Buyer's Guide


10) 2010 Honda Pilot
Although the Honda Pilot improves by 45 PP100 to 134 PP100 in the 2013 Vehicle Dependability Study, the Pilot's quality score remains below the industry average of 126 PP100. Honda made no changes to the 2010 Pilot, which was completely redesigned for the 2009 model year.

2013 Honda Pilot Summary, Photos & Specs
2012 Honda Pilot Quality Ratings
Honda Car & Truck Quality Ratings
2013 Honda Buyer's Guide

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